Frequently Asked Questions

  1. How long does it take for my order to arrive?
    Between 2 and 10 business days, depending on your location.
  2. What payment methods do you accept? Credit/debit cards, PayPal, bank transfer.
  3. Can I cancel or change an order? Yes, but you have a 2-hour window after purchase before it is shipped.
  4. Do the products come with a warranty? Yes, all of them come with a warranty against manufacturing defects. The duration varies depending on the item.
  5. How do I request a return? You have 30 days to return it. The product must be unused and in its original packaging.
  6. What should I do if my product arrives damaged? Contact us within 24 hours with a photo of the damage, and we will send you a replacement at no cost.